Making Money For Good

One company that stands out in this is Tide. In a relief situation like when the disaster hit New Orleans and surrounding areas some years back, Tide has made a huge covered trailer complete with power and washer machines and driers to clean the clothes of the victims of a disaster for free. I remember seeing on the news after the storm had passed that Tide truck in the background until the news finally reported that power had been restored. Another thing that Tide does is sell a shirt with the Tide logo on it for twenty dollars and the money raised selling those shirts goes to people that have been affected by a disaster. http://www.lhj.com/volunteering/companies-that-care-brands-that-give-back/. Kellogg Company also gives back to their community by sponsoring an organization called the World of Children and what they do is award an individual with one hundred thousand dollars that has helped children in the world. http://www.kelloggcompany.com/social.aspx?id=58. One more company that gives back to the community is Target which donates five percent of the their annual revenue to education and is on target so far with giving one billion dollars to education  by the year 2015.

Week 2 EOC: Boston Consulting Group-Video Games

When it comes to the video game market and the question of who is the star, in my opinion it would be the computer game market. “New console systems from Nintendo, Microsoft and Sony are expected to help the console segment regain some momentum in the 2014 to 2015 timeframe,” said DFC Intelligence analyst David Cole. “However, the steadiest area of growth is on the PC and mobile side.” The fact that computer games have been around a long time and they continue to evolve. The question mark in this is the  The cash cow in my eyes is the playstation consoles. EEDAR forecasts that DLC content will generate $875 million in revenues this year alone in North America, and that figure should rise to more than $1 billion next year. With the launch of the Wii U and the increasing installed bases of Xbox 360 and PS3, DLC revenues should total around $2 billion worldwide, EEDAR said. The dog in this case is the handheld systems. A Nintendo representative says "Ok, so the handheld gaming console isn’t dead just yet. But with Nintendo reporting their first-ever yearly loss to the tune of half a billion dollars amid struggling 3DS sales, it’s clear that Nintendo feels the specialized handheld gaming market may be on life support".

Good Customer Service Experience

Week1EOC: Great Costumer Service

The good experience that comes to mind first was at Sam’s Club on Eastern by the freeway. I had been up all night working a graveyard shift as a bartender and my day started with me getting ready to go to work only to find that my car would not start due to the battery. When I got off, same thing, would not start and had to have the day shift girl give me a jump. Since I didn’t make anything at work as far as tips go, I spent the drive back across town thinking of how I am going to come up with the money to buy a new battery. I remembered that I bought the battery that was now dead, at the Sam’s Club near where I lived and decided to take it in to see if the warranty was still good as I forgot when exactly I bought it and how long the warranty was good for. As I pull onto Serene, the guy in front of me is breaking and swerving and I could see that he kept looking in his rear-view mirror at me. I thought to myself “now what”. To make a long story short, the guy made me beat him up in the parking lot. Geez. After a horrible day, I didn’t expect anything less from Sam’s. I took my battery in and with no receipt, the gentleman was very polite, helpful, speedy and gave me a new battery for free. I am still flabbergasted that it “actually” worked out after such a trying day. It was the only thing that went right after a fourteen hour day.